Friday, January 6, 2012

HP CLJ 2820/30/40 -- Severe Mis-Registration

Symptom: Vertical registration is way off. The paper is getting to the secondary transfer roller far too early. It looks like this.

Cause/Solution: The registration clutch (CL1) is latching up and keeping the registration roller turning when it shouldn't be. Replace the clutch (P/N RH7-5389). Here's a view of the clutch in the machine.

Access:

1) Right Side Cover
- Two M3x8mm washerhead screws in the handgrip cavity.
- Pry at the lower rear lip.
- Pry at an arrowhead at about the middle of the front lip.
- Tip the cover out and lift to remove it.

2) Registration Clutch
- One cable connection. CAUTION: the connector is strongly retained by the clutch's connector at the lower side of the connector's shell. Pry A/R to free the connector without pulling out its wires.
- One e-clip.

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Further Symptoms:

Occasionally, a paper jam or an 'unexpected paper size' indication will occur along with the mis-registration; that's incidental to the mis-registration. The severe mis-registration is the giveaway that the clutch is at fault (latching up).

A machine that's been sitting idle for awhile will likely print a first page correctly. Succeeding pages will show the symptom.

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