Oki 395 -- Bail Arm Error

An Oki 395 came in with a Bail Arm Error complaint. The customer knew it was a bail arm error he was getting because he'd been on the phone with Oki, and the Oki person had interpreted the error code -- Alarm Light flashing, Orator, NLQ, 10 and 15 lit.

At power on, the machine would cycle its bail arm a couple of times, then halt displaying the bail arm error code. It was a nearly new machine, and all the top-side bail arm sensing components looked fine. A look at the underside of the mechanism revealed this.

A hairline fracture in the sensor PCA. Oki supplied a replacement under warranty.

When installing one of these, there's a small sensor cable that connects at its rear end. The cable has no slack, unless you dislodge the cable's restraint from the side of the chassis. Then you have enough slack to easily connect the cable. Pop the cable restraint's stud back into its hole when you have the chassis back upright.

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