To remove a ribbon, you're supposed to tip the mask carrier toward the platen and pull it up off the posts, but it can be obstinate. Try too hard and you're liable to break the thing, like I did.
If a ribbon cartridge's mask carrier gives you a hard time, get a small screwdriver under it and pry it up, like so.
The good news is that even though the thing is broken, it still fits in place and works.
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