It's possible for the paper level indicator lever to get dislodged and interfere with the paper platform's upward travel. Then, even though there's paper in the tray, the platform can't raise it high enough to actuate the paper-out sensor's toggle.
Simplest solution is to delete the indicator lever. To gain access, remove the front of the tray by prying two tabs out of their notches. ( The tabs are on top at the left and right sides, about 1 1/2" back from the front face of the tray.) The lever can be manoeuvred out frontward once the front of the tray is off.
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