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The DL6400's front tractor has a curious feature associated with it -- the tractor and the pinch roller set directly above it can be unlatched from their normal operating position, and opened up somewhat to facilitate clearing a jam. There's a green tab and a lower black tab at either side of the front tractor cavity. You press the green tabs down to open the mechanism; press the black tabs up to close and latch it. Here's a view of that in its normal operating position.
The printer's controller considers the open state to be a fatal error condition, and displays a "Jam Lever Alarm" indication if you unlatch the tractor while powered on, or if you power on with the tractor unlatched. The alarm looks like this.
The sensing switch, the 'OC switch unit', is on the left side vertical chassis member. Prop the chassis up in its service access position to get at the switch. Here's a view of the switch.
And here's the switch free of the chassis. (Just pinch its claws to remove it.)
WD-40 is sometimes helpful for a flaky switch. Apply it around the switch's plunger and work the plunger many times. Check the switch's closed resistance with an ohmmeter; it might be restored to normal.
In a pinch, you could cut the switch's cable and short the wire ends together to get a printer going.
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